Privacy Policy

Effective Date: March 12, 2025

Information Commissioner's Office registered. For more information visit https://ico.org.uk/ESDWebPages/Search

1. Introduction

Welcome to Terux. We are fully committed to protecting your privacy and ensuring your personal data is handled in strict compliance with the GDPR and all other applicable data protection laws. This Privacy Policy explains how Terux (“we,” “us,” or “our”) collects, uses, discloses, and safeguards your personal information when you access and use our website and services.

2. Data Controller & Data Protection Officer

Terux is the data controller responsible for your personal data. For any questions regarding this Privacy Policy or your data privacy rights, please contact our Data Protection Officer:

Data Protection Officer:
Email: dpo@terux.com

3. Information We Collect

3.1 Personal Data

When you interact with Terux, we may collect personally identifiable information (PII), including but not limited to:

Contact Information: Your name, email address, phone number, and postal address.
Account Credentials: Username, password, and related registration information.
Payment Details: Credit card or other payment information, if applicable.
Other Information: Any information you voluntarily provide during your interactions with us.

3.2 Usage Data

We automatically collect data regarding your interaction with our website, including:

Internet Protocol (IP) address
Browser type and version
Device information
Pages visited and time spent on those pages
Referring website address
Date and time of access

3.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and improve our services. You may control or disable cookies through your browser settings; however, this may affect the functionality of our site.

4. Legal Basis for Processing

In accordance with the GDPR, Terux processes your personal data based on one or more of the following legal bases:

Consent: Where you have provided clear and explicit consent.
Contract: To perform a contract with you or take steps at your request prior to entering into a contract.
Legal Obligation: To comply with legal or regulatory requirements.
Legitimate Interests: To pursue our legitimate interests, such as improving our services and ensuring the security of our website, provided that these interests do not override your fundamental rights and freedoms.

5. How We Use Your Information

We use your personal data for various purposes, including:

Service Provision: To provide, maintain, and improve our website and services.
Personalization: To tailor your experience and deliver content that is relevant to you.
Communication: To send you updates, promotional materials, and respond to your inquiries.
Transaction Processing: To process payments and manage customer service requests.
Security: To monitor and safeguard our website against unauthorized access or fraud.
Compliance: To comply with legal obligations and resolve any disputes.

6. Data Sharing and Transfers

Third-Party Service Providers: We may share your data with trusted third-party vendors who assist us in operating our website and providing our services, subject to strict confidentiality and security measures.
Legal Compliance: We may disclose your information to law enforcement or regulatory authorities when required by law.
Business Transactions: In the event of a merger, acquisition, or sale of all or part of our assets, your data may be transferred to the relevant third party.
International Transfers: Your data may be transferred to and processed in countries outside the European Economic Area (EEA). In such cases, we ensure that appropriate safeguards are in place to protect your personal data.

7. Data Retention

Terux retains your personal data only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable law. Once your data is no longer needed, we will securely delete or anonymize it.

8. Data Security

We have implemented robust technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. While we strive to secure your data, please note that no online transmission is entirely secure, and we cannot guarantee absolute security.

9. Your Rights Under GDPR and Other Data Protection Laws

Depending on your location, you have certain rights regarding your personal data, including:

Access: The right to request copies of your personal data.
Rectification: The right to have inaccurate or incomplete data corrected.
Erasure: The right to request deletion of your personal data under certain conditions.
Restriction: The right to request that we restrict processing of your personal data.
Data Portability: The right to receive your data in a structured, commonly used, and machine-readable format.
Objection: The right to object to the processing of your personal data.
Withdraw Consent: The right to withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us at privacy@terux.com.

10. Cookies and Tracking Technologies

We use cookies to collect information about your browsing activities on our website. This helps us to understand usage patterns and improve our services. You can modify your browser settings to disable cookies; however, please be aware that this may impact your experience on our website.

11. Third-Party Links and Services

Our website may include links to third-party websites or services. This Privacy Policy does not extend to those third parties. We encourage you to review the privacy policies of any external sites you visit.

12. Children’s Privacy

Terux does not knowingly collect personal data from individuals under the age of 16. Our services are not directed to children. If you believe that we have inadvertently collected personal data from a child, please contact us immediately so that we can take appropriate action.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with a revised “Effective Date.” Your continued use of our services after any changes constitutes your acceptance of the revised Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the details below:

Email: privacy@terux.com
Data Protection Officer: dpo@terux.com
Mailing Address:
3rd Floor,
45 Albemarle Street, Mayfair,
London,
W1S 4JL
Phone: 020 333 20304

By accessing and using our website and services, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.